Our Story
Polden Plumbing and Heating is a family-run business with over 20 years experience. Providing reliable, professional plumbing and heating services across Folkestone and Kent. We’ve built a strong reputation for quality workmanship, honest pricing, and genuine customer care.
Today, we’re proud Gas Safe registered engineers covering both natural gas and LPG, serving homes throughout Folkestone and the surrounding areas.
What We Stand For
At Polden Plumbing and Heating, we believe in doing things properly. Gas Safe registered engineers on every job, fully insured for your peace of mind, and transparent pricing with no hidden costs. As a family-run business, we treat every customer like a neighbour and build lasting relationships based on excellent service and fair prices. As we like to say - we drain your pipes, not your pockets.
We Believe In
We believe in professional service delivered safely and efficiently on every project. Building trust through quality workmanship and honest advice is at the heart of everything we do. We ensure Gas Safe compliance on every installation, while offering competitive pricing that provides genuine value. Our team provides rapid response when you need us most, especially during emergencies, and we take pride in keeping our customers' plumbing and heating systems running reliably year after year.
Looking Ahead
As the plumbing and heating industry evolves, we're committed to staying at the forefront of new technologies and best practices. From energy-efficient boilers to modern bathroom solutions, we invest in training and equipment to provide our customers with the best possible service. Our goal remains simple: to be the plumbing and heating company Folkestone homeowners turn to first for quality installations, reliable repairs, and professional service they can trust.
Our Business History
Getting Started
Polden Plumbing and Heating was founded as a family business with a focus on providing honest, reliable plumbing and heating services across Folkestone. From the start, we built strong relationships with customers through quality workmanship and fair pricing.
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Growing Our Reputation
As our customer base grew through word-of-mouth recommendations, we expanded our services to include full bathroom installations, boiler upgrades, and landlord certifications. Our commitment to customer satisfaction helped establish us as trusted local tradespeople.
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Expanding Our Expertise
We invested in advanced training and certifications, adding specialist services including unvented hot water systems and LPG installations. Our team grew to meet increasing demand across Folkestone and the wider Kent area.
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20+ Years of Experience
With over 20 years of experience and a strong base of satisfied customers, Polden Plumbing and Heating continues to deliver the same honest, reliable service we started with. Our Google reviews reflect our commitment to quality and customer care.
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By The Numbers
We’ve built our reputation on quality work, honest advice, and customer service that actually matters. These numbers tell the story of a trusted local business committed to excellence. No pushy sales tactics, no cutting corners. Just reliable plumbing and heating services from Gas Safe registered engineers who care about keeping your home warm and safe.
100+
20+
5000+
100+
